Customers/Donors Insight Data Analyst
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We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions.

Job Brief

We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions.


Volunteer Data Analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements

  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities


  • Age > 24 year old
  • Minimum 3-6 month commitment.
  • Minimum 2-year college degree, preferably Masters
  • Seniority : two – five year experience in the position
  • Start Dates: November 2017
  • Reporting to : Department Director
  • Proven working experience as a data analyst or business data analyst
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics
  • Internship possible

Personal qualities and attitudes to be successful in the project

  • Team oriented
  • Open to working with a diverse team of local and foreign staff
  • Open to taking direction and trying to understand the donor landscape of the hospital
  • Positive, can-do attitude
  • Problem solver


  • Opportunity to be a part of a dynamic and holistic NGO treating children’s health in Cambodia
  • Learning opportunity in how a NGO hospital operates and in the complex issues surrounding pediatric medical care in a developing country
  • Opportunity to make a lasting impact on how we use donor data and optimize systems to better fund the hospital, contributing to its sustainability
  • Guidance from local and foreign team on all things Siem Reap
  • Free bicycle to use while you’re here (subject to availability)
  • Staff t-shirt

Working environment: what it’s going to be like professionally volunteering with us

  • Though an NGO hospital, we work in a fast-paced, collaborative, dynamic and professional setting. The fundraising team of 8 people is very friendly, and a mix of Cambodian and foreign staff. The wider hospital staff of approximately 500 people is majority Cambodian.
  • We are moving to be more data driven and evidence-based in what we do, not only clinically, but also in our work to develop a community of donors who support our work.
  • Working hours for staff are 45 hours per week, but this can be negotiated